If you have a question about a specific feature, please check our featues page. If you can't find what, you are looking for, please open a support ticket.
Search help articles
How do I get Bitcoin? How can I delete my account? How can I pay with PayPal? I cannot login on a supported One-Click-Hoster or Website My payment with Bitcoin was not successful How can I use premiumize.me with my browser? Are the premium packages one time payments or a recurring subscription? How fast can I download from premiumize.me? How much data can I store in the cloud? Does my ISP take notice of torrent downloads? What information do you log and for how long? How to download torrents anonymously? Do you seed torrent files? My torrent is stuck on Loading name. My bank refused the Credit Card payment Where to redeem a voucher code? How to pay by CashToCode (Cash payment at retail store) The retail store does not know CashToCode CashToCode Employee Instructions CashToCode FAQ Can I pay by PaySafeCard? How many devices may be used? Are you offering a free trial? Unknown downloads or point usage, what now?
Technical and Plugins
My download speed is very low How to remove the magnet link handler in Google Chrome I get an error in SABnzbd I get the error message "502 - Access denied to your node" Remove captchas in jDownloader by disabling the free-mode How to use SIP with Premiumize.me VoIP service? Do I need to install a download manager or torrent client? How to use a Chromecast and Airplay with Premiumize.me I cannot authenticate in programs and tools How to pair an app with Premiumize.me
How do I use Local-Access (VoIP)? How does the Torrent-Downloader work? How can I access my cloud storage? Do I need to use a VPN? How secure is the VPN service? What happens to files in the cloud when premium expires? Do you offer a free mode? How do porn sites work? How I can be your reseller? A certain service does not work. What can I do? How much can I download Will you clog my bandwidth like p2p and torrent traffic? How can I download password encrypted usenet archives to my cloud?