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Knowledgebase / Services / How do I use Local-Access (VoIP)?

Often VoIP calls are not allowed by your cellphone service provider, your data volume is limited, your internet connection bad or you are abroad and calls home are expensive. In such a situation you can use our Local-Access service so you can call a local landline number and enter the number you want to call. If you have a flatrate for landline calls, this service is completely free of charge for you (disregarding of the VoIP fees).

To use Local-Access you have config your account. If you use Local-Access once in a while we recommed to link your caller id with your account so you will be automatically recognized when you calling using this number. If you do not want to link your caller id with your account you can generate a personal code. If you are calling one of the following numbers and your caller id is not known by our system you can enter your personal code which you can generate here.

 

Country Call Number (Landline)
Argentina +541166322099
Australia +61390087843
Austria +4312329618
Bahrain +97316199380
Belgium +3228087263
Brazil +551139571863
Bulgaria +35924917463
Canada +16478001252
Chile +56228973429
China +864006767950
Croatia +38517776259
Cyprus +35722030689
Denmark +4569121450
El Salvador +50321133142
Estonia +3726680331
Finland +358931581683
France +33178961140
Germany +493031191095
Hong Kong +85258080541
Hungary +3618088451
Ireland +35314828104
Israel +97237219290
Italy +390683399910
Japan +81345789462
Latvia +37167652632
Lithuania +37052058932
Mexico +525511689972
Netherlands +31107445558
New Zealand +6449747509
Norway +4724216796
Panama +5078365354
Peru +5117086763
Poland +48223009260
Puerto Rico +17873957380
Slovakia +421233456527
Slovenia +38616001484
South Africa +27105002395
Spain +34911320703
Sweden +46852502801
Switzerland +41315261522
United Kingdom +442034146820
United States +16469150146

These calls will be charged as normal landline calls by your service provider.

If you linked your caller id with your account you can now call one of these numbers, press the #-button and enter the number you want to call. If you does not linked it you can enter the code after calling. After that you can also press the #-button and enter the number you want to call.

Note: Sending personal codes to others is not permitted and we reserve the right to block your access.

Disclaimer: You cannot use this service to call emergency services like 911 or 112.

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