How can I cancel or change my automatic renewal membership?

If you want to cancel, upgrade or update your payment information for your membership with automatic renewal, click on the ‘Manage membership’ button. You will find this under ‘Premium Status’ in your account area.

As we work with various payment service providers, you have a range of options to choose from, which may vary depending on the payment service provider:

• Cancel your subscription
• Uncancel/Reactivate your subscription (only if your subscription has been cancelled) ²
• Update your credit card details (only for payments with credit card) ¹
• Update your billing address ¹
• Upgrade your subscription to a higher plan ¹ ²

¹ Please contact our customer service if this option is not visible for you. ² May not be available for all payment service providers or payment methods. Not available for payments with PayPal.

Please note that if you pay for your subscription with PayPal, you can only change your payment details in your PayPal account. You can find your subscription in your PayPal account at the following link: https://www.paypal.com/myaccount/autopay/ If you are unsure which payment service provider we use to bill your subscription, please contact our customer service team.

Please note that it is unfortunately not possible to change the payment method for your subscription (e.g. from credit card to PayPal).