First enter VPN in the Windows search to open the network or VPN settings in the settings.
In the VPN settings, click on Add VPN to add a new VPN connection.
You should now see these input fields. Fill them in according to the screenshot.
For L2TP/IPsec you need a Pre-shared key, which is premium.
Use your customer number and API key as username and password.
You can access the VPN connection from the taskbar. Click on the network icon and select VPN from the menu.
Next, you can select the VPN connection and start the connection via Connect.
You can click here to go to our check site, where you can see if everything is configured correctly.
This tutorial was created on Windows 11, so images in later versions may differ slightly, but the functionality should be the same. If not, please contact our customer service so that we can revise the tutorial and help you.